The customer has no right of withdrawal if he is an entrepreneur.
The customer may, if he is a consumer, withdraw from the contract within fourteen (14) days from actual receipt of the drums without any justification. The withdrawal can be declared in writing by letter, e-mail or by using the withdrawal form. The withdrawal form will be sent by Permatinger free of charge at any time. In order to comply with the withdrawal period, it is sufficient that the consumer sends the notice of exercise of the right of withdrawal before the expiry of the withdrawal period. If the consumer withdraws from this contract, Permatinger must repay all payments that Permatinger has received from customers, including delivery costs (with the exception of additional costs resulting from the fact that a type of delivery other than the cheapest standard delivery offered by Permatinger was chosen), without undue delay and no later than within fourteen (14) business days from the day on which Permatinger received the notification of withdrawal from this contract. For this repayment, Permatinger will use the same means of payment that the client used for the original transaction, unless expressly agreed otherwise with the client; in no event will the client be charged any fees for this repayment.
The right of withdrawal for consumers does not apply if the drum a) was not prefabricated b) was personalized at the request of the customer c) was made to personal needs (custom drum).